HONEST REVIEW — 2026

Is Octopus Energy Worth Switching To?

Short answer: yes, for most people. Here's the full picture — what you'll save, what the service is like, and what to watch out for.

(We're happy customers, not paid reviewers. This is our honest take.)

Get £50 Credit — Switch Now →
9 Years
Which? Recommended
7M+
UK Customers
5 Days
Max Switch Time
£50
Your Sign-up Credit

Don't just take our word for it — Octopus Energy has over 765,000 reviews on Trustpilot, with 95% rated four stars or higher.

Trustpilot
4.8 ★★★★★
Trustpilot • Excellent • 765,183 reviews
95% of reviews are four stars or higher
UK's #1 rated energy supplier
Switch in as little as 2 working days
Uswitch Award Winner
View on Uswitch

Our Verdict — Is Octopus Worth It?

We switched to Octopus Energy several years ago and genuinely haven't looked back. The billing is clear, the app shows us our real usage, and on the rare occasions we've needed to get in touch, the support team has been responsive and helpful. Prices have been competitive throughout.

For a typical household currently on a legacy variable tariff with a large supplier like British Gas or SSE, switching to Octopus could save £100–£200 per year while also getting you onto 100% renewable electricity. Add the £50 credit from our referral link and the case for switching is very strong.

✅ Why It's Worth It

  • Competitive tariffs — often at or below the price cap
  • 100% renewable electricity as standard
  • No exit fees on most tariffs
  • Excellent customer service (4.7 Trustpilot)
  • 9x consecutive Which? Recommended
  • Smart tariffs for flexible households (Agile, Tracker)
  • EV-specific overnight charging tariffs
  • Octoplus rewards scheme (bill credit, perks)
  • £50 credit via our referral link
  • B Corp certified — ethical company

⚠️ Things to Consider

  • Not the absolute cheapest in every single postcode
  • Agile tariff requires usage flexibility to fully benefit
  • Direct Debit required (no pay-on-receipt billing)
  • Smart meter needed for some tariffs (free installation available)
  • £50 credit arrives after first Direct Debit (4–6 weeks)

What Do Real Octopus Customers Say?

With over 200,000 Trustpilot reviews and a 4.7-star average, Octopus Energy is one of the best-reviewed companies in the UK — energy sector or otherwise. Common themes from customer reviews include:

"Switched from British Gas — my bills dropped immediately and the app is so much clearer."

⭐⭐⭐⭐⭐ Trustpilot

"Called them about a billing issue. Resolved it in one call, no being passed around departments."

⭐⭐⭐⭐⭐ Trustpilot

"The app is excellent. I can see exactly how much I'm using in real time."

⭐⭐⭐⭐⭐ Trustpilot

"Finally feel good about where my energy comes from — 100% renewable."

⭐⭐⭐⭐⭐ Trustpilot

Which Octopus Tariff Should You Choose?

Octopus offers several tariff types. The right one depends on your lifestyle and priorities:

🔄

Flexible Octopus →

Varies with price cap

No fixed term, tracks the Ofgem price cap. Good if you want flexibility and don't want to commit to a term.

🔒

Octopus Fixed →

Fixed for 12 months

Lock in a rate for 12 months. Great if you want certainty on your bills and the rate is close to or below the cap. No exit fees on most.

Agile Octopus →

Smart meter required

Half-hourly variable pricing — can include free or negative-cost electricity during off-peak periods. Best for flexible households or EV owners.

📈

Octopus Tracker →

Whole market tracking

Follows wholesale energy prices. Can be significantly cheaper than the cap when wholesale prices are low. Some short-term volatility.

Browse all current Octopus tariffs with live rates

The Switching Process — What to Expect

One of the most common reasons people delay switching is worry about the process. Here's what actually happens:

1
You sign up
Takes 3–5 minutes online. Enter your postcode and usage details, choose your tariff, and confirm Direct Debit details.
2
Octopus notifies your current supplier
They handle all the communication. You don't need to contact your old supplier.
3
Switch completes within 5 working days
Under Ofgem's Faster Switching rules, your switch is typically complete in 3–5 working days. Nothing changes physically.
4
Final bill from old supplier
Your old supplier sends a closing bill. Make sure you give accurate meter readings.
5
£50 credit arrives
After your first Direct Debit clears (typically 4–6 weeks after switching), your £50 referral credit is applied to your account.

Frequently Asked Questions

Is Octopus Energy worth switching to?

Yes, for most UK households. Octopus offers competitive tariffs at or near the price cap, 100% renewable electricity, no exit fees and award-winning customer service. Our referral link adds another £50 credit when you switch.

How much can I save by switching to Octopus?

Savings depend on your current supplier and tariff. Households switching from on-standard-variable tariffs with high-cost suppliers can typically save £100–£200/year. The £50 referral credit further boosts savings in year one.

Will my energy supply be interrupted when I switch?

No. Switching only changes who bills you — not the pipes or wires. Your supply is continuous throughout the switch. It takes 5 working days maximum.

Is Octopus Energy financially stable?

Yes. Octopus Energy is one of the UK's financially strongest suppliers. They grew throughout the 2021-22 energy crisis, are B Corp certified, and have never left customers stranded. They now supply over 7 million UK homes.

The Verdict Is In

Octopus Energy is worth switching to — and switching with our referral link gets you an extra £50 credit.

Takes 3 minutes to get a quote. 5 days to complete the switch. Zero disruption to your supply.

Get £50 Credit — Switch Now →

What Our Referrals Say

Real people saving real money with Octopus Energy

★★★★★

"Switching to Octopus Energy was the best decision. The process was seamless and we saved over £200 in the first year. Plus the £50 credit was a lovely bonus!"

Sarah M. , Manchester 5 days ago
★★★★★

"I was sceptical about switching energy providers, but Octopus made it incredibly easy. Their app is brilliant and the smart tariffs have saved us a fortune."

James T. , Bristol 8 days ago
★★★★★

"As someone with an EV, Octopus Energy's Intelligent Go tariff is unbeatable. Cheap overnight charging and the referral bonus was the cherry on top."

Emma L. , Leeds 12 days ago
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